Job Description

Job Title: [HCM] Business Intelligence Assistant Manager

Department: Brand Experience & Commercial

Reports to: Business Intelligence Manager

Working Location: Ho Chi Minh

I. Job’s Key Responsibilities:

  1. Business Intelligence assistant manager is responsible for leading the analysis report, development and implementation of critical business intelligence initiatives and data driven that will contribute to strategic decision-making across the internal team including CKVN’s Business Service & Customer behavior of CRM Campaigns.
  2. Working with cross-functional teams, you will be required to gather, data management, analytics and approve business requirements for data analysis and reporting projects, as well as use BI and database tools to develop reporting solutions to meet business needs
  3. Collaborated with all sub-teams of BX&NR department and Finance Department to support their budget, income & expenses management and forecast by monthly in over the year, manage master document of expenses payment, income booking and internal team projects of Brand Experience & New Retail Department to increase effectiveness among teams.

II. Job accountabilities.

II.1 BI responsibilities for Business Development Service (50%)

  • Managed all CKVN Business Service income data to providing the metric to multiple teams for strategic decision-making throughout the year.
  • Arranged the BI team members to generated report of Sale performance database of Business Service in weekly & monthly.
  • Managed BI team members to support BD Service team to solve business problems by converting data into information, selecting relevant data from data Hub, manipulating large datasets, building decision models and facilitating insightful solutions to complex problems.

II.2 BI Data construction for CRM program business & E-commerce (50%)

  • Assist BI Manager to collaborate with IT department, CRM team, system – platform vendor to develop the data hub to gather & manage all master customer database of CKVN, CRM program’s master transactional database that mine data to conduct the data driven for CRM Promotions and MKT Campaigns.
  • Lead BI team members to establish & develop the master dashboard of analysis report about customers & transactions of CRM business throughout the year.
  • Assist BI Manager work closely with CRM team to establish various customer behavior, transactional & promotional campaign deeply analytics about RFM model, Cohort analytic, Customer Lifetime Value, Product Cross Basket Analysis and Sale- Promotion correlation analytic of CKVN – CRM business to provide CRM team for campaign direction in monthly.
  • Lead team members to establish the customer segmentation with multiple groups that provide for CRM team to target the customer of Promotion & MKT Campaign on LBA in monthly.

III. Job Requirements:

  • 3+ years of working experience in the field of Business Intelligence and Management Information Analytics
  • SQL Server skills including SQL objects development, performance tuning, data analysis and integration
  • Experience in functional design of BI analytics solutions with SQL, Tableau Products and Power BI
  • Have knowledge in Python analysis that would be a plus.
  • Expert working in MS master of Excel, PPT, data analytical skills that is requirement
  • Excellent analytical and problem-solving skills
  • Ability to contribute both independently and as part of a team
  • Strong analytical and positive thinking and ability to learn quickly with can do attitude
  • Ability to work in a fast-paced, deadline-driven environment
  • Good written and verbal skills in English

IV. Application instructions:

Send directly via e-mail: thuy.lethu@circlek.com.vn

V. Contact:

Phone number: (028) 3620 9017 (please contact Recruitment team)

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